Additional Terms, Returns, Shipping & Warranty Policy

Additional Terms and Policies...
It is the policy of Flatwater Armory, LLC to sell firearms to United States citizens only.

Flatwater Armory is NOT an exporter and cannot ship outside of the United States.

Flatwater Armory reserves the right to deny a purchase for any reason. The customer understands that ALL items purchased from Flatwater Armory are for lawful uses only.

Flatwater Armory, LLC cannot be held responsible for illegal or inappropriate use of it's products.

By purchasing from Flatwater Armory, you confirm that you:

· Have never been convicted of a felony or crime punishable by imprisonment for a term exceeding one year

· Have never been adjudicated as mentally defective or been committed to a mental institution

· Have never been a fugitive from justice, an unlawful user of any controlled substance

· Have never been dishonorably discharged from the Armed Forces

· Are a U.S. citizen and have never renounced his or her US citizenship

· Have never been convicted of a misdemeanor crime of domestic violence.

· Are not currently subject to a court order that restrains you from harassing, stalking, or threatening an intimate partner or child

Flatwater Armory reserves the right to limit or cancel orders of multiple firearms.

Additional Shipping Policies...

ALL shipments will only be transferred from Flatwater Armory to verified holders of a qualified Federal Firearms License (FFL). Customers must complete and be approved under their individual state sanctioned background check system at their local FFL to take position of their purchase. Flatwater Armory WILL NOT ship directly to customers, the purchase must go through your local FFL dealer.
After processing of your purchase, you will be contacted at the provided email requesting the FFL information of where you would like your firearm shipped. Failure to provide a valid FFL for shipment within 30 days after being contacted will result in forfeiture of your purchase and NO REFUND will be given.

If you have questions, please refer to the ATF guidelines at the following link:

If you are denied your purchase by your local FFL due to inability to pass the applicable background check, all firearms must be returned to Flatwater Armory by your local FFL and NO REFUND will be issued.

It is the responsibility of the customer to know your local and state firearm laws and restrictions. Flatwater Armory does not keep a list of these laws and restrictions. The customer is responsible for their individual purchase and abiding by their local and state laws and restrictions. Should your state or local laws prohibit the sale or ownership of a firearm purchased from Flatwater Armory, NO REFUND will be given to the customer and the firearm will be returned to Flatwater Armory. Flatwater Armory does not ship firearms to CA, CT, MA, MD, NJ, NY, or Cook County & Chicago IL.

Returns Policy...

A Return Authorization
is required from Flatwater Armory, LLC. for ALL returns. Please email jim@flatwaterarmory to obtain your Return Merchandise Authorization Number (RMA).

All returns must be in NEW and UNFIRED condition. Rifles that have been fired cannot be returned.

All returns must be made within 14 days of the shipping date. Please take the time to inspect your item within 14 days of the shipping date noted on the label. Returns made after 14 days from the date of shipment will be refused.

The customer is responsible for return of all items and shipping costs. Refunds are processed in the order received. Depending upon season, volume of business or product availability, you may experience a short delay in receiving your exchange. Returns are usually processed in 7 business days from when they are received.

ALL items are subject to a 50% restocking fee. Because each order is customized to your specifications, a 50% restocking fee will be deducted from your refund. If you wish to keep a portion of your order, for example keep the optic and mount but return the rifle, the restocking fee will only apply to the product(s) returned.

Warranty Policy…

Any modification or alteration to Flatwater Armory products will void all warranty. Do not remove, change or alter ANY part of the firearm or you will void the warranty.

If you experience any issues, please contact Flatwater Armory FIRST and DO NOT attempt to perform work of any type on our products. Firearms and parts can be easily damaged without proper knowledge, experience, and tools. Flatwater Armory is not responsible for damage incurred by customers changing, altering or modifying our products in any way shape or form.

Each rifle comes with a Limited Lifetime Warranty for the original purchaser of the firearm. Flatwater Armory reserves the right, at our sole discretion to refuse warranty claims, including without limitation, warranty claims that appear by Flatwater Armory to be false or fraudulent. If we believe that you have made a false or fraudulent warranty claim the warranty will be nullified and canceled on that product.

Examples of this would be, but not limited to:

  • Use of reloaded ammunition/wrong type of ammunition
  • Abuse of the firearm resulting in damage/wear that would be considered atypical
  • Wear of the barrel, bolt or other moving parts due to extreme use or number of rounds fired

Contact Flatwater Armory for any warranty questions.